The Bots Interface is where you create new bots, configure the interactions, channels, templates, menus for the bots, and also test the bots.
The Bots page is designed in such a way that you can view the list of all Bots, easily add interactions, actions to the interactions, necessary channels, edit the Bot configuration through JSON code, and manage all Bot settings.
You can even test the Bot to see what the end-user will see before connecting your Bot to any channels.
The following table describes the options available on the Bots page.
Callout Number | Description |
---|---|
1 | The name/ icon of the selected bot in the Bots list. |
2 | The list of all configured Bots. |
3 | Click the button to configure the menu for the Bot. |
4 | Click the button to edit the JSON code of the Bot. |
5 | Click the button to select a template for the Bot. |
6 | Click the button to test the Bot after configuring all options. |
7 | Click the button to view all Bot versions including the latest version. |
8 | The Bot canvas displaying all interactions added to the bot. |
9 | The thumbnail of the Bot canvas displays all interactions added to the bot. |
10 | The button to publish the bot. |
11 | The list of channels added to the bot. Click the channel to view the channel details and also disconnect it if not required. |
12 | The icons allow you to zoom in and zoom out of the canvas to view the entire canvas or smaller portions. Click the '+' button to zoom the Bot canvas and click the '-' button to zoom out Bot canvas. |
13 | The button to add one or more channels to the Bot. |
14 | The messages analytics of selected Bot. You can view more detailed analytics on the Dashboard and Analytics page. |
15 | The humans analytics of selected Bot. You can view more detailed analytics on the Dashboard and Analytics page. |
16 | Click the button to create a new Bot. |
17 | Click the button to add interaction to the Bot. |